Reservation Specialist

Job Title: Reservation Specialist

Classification: Full Time (40+ hours per week M-F), $15 per hour

Supervisor: Office Manager

 

Rockfish is seeking a detail-oriented, computer-savvy customer service professional to coordinate retreat reservations and serve as registrar for all individual camp sessions. This position will manage retreat reservations from initial inquiry and tour, to contracting, billing, and event planning to ensure all guests have a smooth and enjoyable experience. Additional duties include assisting clients with registering for individual camp events in our summer camp and after school programs, as well as other special sessions. The ideal candidate is a team-player, who excels in multi-tasking in a fast-paced office environment. Ability to perform under pressure with flexibility and positivity is a must.

Position Purpose: To provide an enjoyable, smooth, well-organized and fulfilling camp experience from start to finish for all retreat groups, as well as facilitate summer resident and day camp registrations.

 

Necessary Personal Attributes: 

  • Excellent organizational skills

  • Detail-oriented

  • Personable in personal, phone, and email interaction

  • Multi-Tasker

  • Computer savvy and able to work with online programming

  • Servant attitude

  • Calm under pressure and able to work with last minute changes.

  • Able to work well with others in a team atmosphere in a community of Christian Faith

 

Responsibilities: 

  • All aspects of booking retreat and day groups

  • Working with retreat groups and full and part-time Rockfish staff to insure a smooth and enjoyable camp experience for every guest

  • Facilitating increased use of Rockfish Camp and Retreat Center
    Give oversight to summer Resident and Day Camp registration

 

To apply to this position email your resume, cover letter, and 3 references to jessie@camprockfish.org